Who Does What
You build the job. We handle the customer. Here is the line drawn all the way through - what stays yours, what becomes ours, and where the handoffs happen.
You build the job
- The inspection.
- The estimate and the price.
- Choosing the one option, with the homeowner.
- Your crews.
- Production.
We handle the customer
- Answering the phone - under five minutes.
- Confirming the home is in your area.
- Booking the inspection.
- Confirming it the day before, all decision-makers.
- Locking how they're paying.
- Sending the one-option proposal.
- The signature and the deposit.
- Communicating the schedule and start dates to the homeowner.
- Walking the homeowner through material selections.
- Keeping the homeowner updated on permits.
- Handling funding and financing updates, issues, and needs with the homeowner.
- Every update through production.
- Change-order calls.
- Chasing the final payment.
- Collections when the final payment doesn't come.
- Escalating a lien to the contractor's leadership team when one is needed.
- Asking for the Google review.
- QC issues.
- Callbacks.
- Stage moved and note written after every call.
What you stop doing
- No job posting. No interviewing.
- No payroll. No workers comp.
- No training. No managing.
The contractor manages nobody.
He stops being the one the homeowner calls. Every call, every complaint, every where-are-they, every callback - it does not reach his phone.
Who these people actually are
Real people. American. Employed, trained, and managed by BCI. Not AI agents. Not overseas.
The contractor doesn't hire them, doesn't train them, doesn't manage them, and doesn't carry them on his books.
The split, in production
Three contractors run this exact split today, and every one is published by name: Walnut Hollow Decks & Outdoor Living, The Custom Shower Company, Hook Roofing & Construction. They build the job. We handle the customer.
Across the three, revenue per month is up 151% against their own records from before the split — 62 contracts signed and $817,457 sold in the trailing 90 days. Every one of them is up. That is the whole book, with the before-and-after attached.
